Epson Canada
With the opening of its first location just weeks away, Taco Daddy needed help fast. Founder Kneel Kamal reached out to Essential Systems Solutions (ESS), the leading restaurant POS reseller and service provider in Frederick, MD, just minutes from the restaurant. After assessing Kamal’s needs, budget and timeframe, ESS recommended MobileBytes, a comprehensive, cloud-based POS system that was affordable and intuitive to use.
ESS also recommended Epson POS printers for their long-term reliability in restaurant environments. “Epson is our go-to printer. Over the years, Epson has proven to be the most durable and very easy to configure.” Another plus, Tash noted, is the ease of adding Epson printers to a network. “They’re really easy to hook in and get rolling.”
Since implementing basic POS functions, service at Taco Daddy has greatly improved. Servers enter orders at one of four POS stations. Food orders are sent to the kitchen where each ticket is double printed on the Epson TM-U220 printer (one for the line cook, the other for the food runner). Drink orders are sent to the bar, where a ticket prints on the TM-T88V printer and a beeper alerts staff to the incoming order (a bonus when music and ambient noise are loud). To grow its base, Taco Daddy plans to expand services at the Gaithersburg location with MobileBytes integrated online ordering, a customer loyalty program and pay-at-the-table service using mobile tablets with Epson handheld printers.